Knowledge base

Getting Started & Login (1)

Getting Started & Login (3)

• How can I open a Noqodi account?
• How can I log in to my Noqodi account?
• What is KYC?

KYC (Personal Accounts) (1)

KYC (Personal Accounts) (1)

• How can I complete the KYC process for a personal account?

KYB (Business Accounts) (1)

KYB (Business Accounts) (1)

• How can I complete the KYB process for a business account?

Username & Password (1)

Username & Password (3)

• How can I retrieve my username?
• How can I reset my password?
• How can I change my password?

PIN (1)

PIN (1)

• How can I set a PIN?

Profile (1)

Profile (1)

• How can I update my profile details?

Cards & Bank Accounts (1)

Cards & Bank Accounts (2)

• How can I add a new card to my account?
• How can I add a bank account to withdraw funds?

Virtual Account (1)

Virtual Account (1)

• How can I create a Virtual Account for my wallet?

Funding Your Account (1)

Funding Your Account (5)

• What are the options to add funds to my Noqodi account?
• How can I top up my wallet using a card?
• How can I top up my wallet using Net Banking?

View all 5

Withdrawals (1)

Withdrawals (4)

• What are the options to withdraw funds from Noqodi?
• How can I withdraw funds to my bank account (IBAN)?
• How can I withdraw funds as cash?

View all 4

Move Funds (1)

Move Funds (1)

• How can I move funds between my e-Cash and Revenue accounts?

Send Money (1)

Send Money (4)

• How can I send money from my Noqodi wallet?
• How can I send money to another Noqodi wallet?
• How can I send money using an email address?

View all 4

Receive Money (1)

Receive Money (1)

• How can I receive money in Noqodi?

Xpress Payment (1)

Xpress Payment (3)

• How can I set up Xpress Payment?
• How can I delink Xpress Payment?
• How can I update my Xpress Pay daily limit?

User Management (1)

User Management (1)

• How can I create a new user in my Noqodi account?

Single Payment Link (1)

Single Payment Link (2)

• How can I create a single payment link?
• How can I create bulk payment links?

Invite Merchant (1)

Invite Merchant (1)

• How can I invite another merchant to onboard Noqodi?

Account Statement (1)

Account Statement (1)

• How can I generate an account statement?

Collection Report (1)

Collection Report (1)

• How can I generate a collection report?

Entity Payment Report (1)

Entity Payment Report (1)

• How can I generate an Entity Payment Report?

Refund Report (1)

Refund Report (1)

• How can I generate a Refund Report?

Add Funds Report (1)

Add Funds Report (1)

• How can I generate an Add Funds Report?

Payment Report (1)

Payment Report (1)

• How can I generate a Payment Report?

VPN Blocking the fund (1)

VPN Blocking the fund (1)

• How can I top up my wallet while I receive a VPN error message?